Support Center

Sep 14, 20221 min read

Adding a Video to Your School's Library

Begin by following the steps of Adding a Resource to Your School's Library. Once you have selected "Video" from the Format dropdown, you...

CGN Customer Success

Sep 1, 20221 min read

Accounts and Activation

Account Creation: Google SSO

No rostering is required when using Google Single Sign-On to access CGN School. Any user with a school-issued email address is able to...

CGN Customer Success

Aug 31, 20221 min read

Accounts and Activation

Account Creation: Family Members

Parents, guardians, and other supporters of students with CGN School accounts are welcome to create a CGN School account of their own. No...

CGN Customer Success

Aug 15, 20221 min read

Using Library Resources

Resource Catalog Updates

Resources in the College Guidance Network ("CGN") Catalog are continually managed for relevancy, currency and accuracy. Retired Catalog...

CGN Customer Success

Aug 15, 20222 min read

Using Library Resources

Sharing Library Resources

Sharing resources from the Library is easy! Each page of the Library includes a share button in the bottom right-hand corner of the page:...

CGN Customer Success

Aug 15, 20221 min read

Live Events

Live Event Programming

The College Guidance Network ("CGN") offers a wide variety of live event programming addressing topics of high interest related to...

CGN Customer Success

Aug 15, 20221 min read

Using Library Resources

Library Browse Page

The College Guidance Network ("CGN") Library Browse provides users access to the full set of Library resources grouped by resource...

CGN Customer Success

Aug 15, 20221 min read

Product Release Notes

Release Notes - CGN School Library (Version 2.0)

Following are highlights of changes to the CGN School Library Version 1.0: Feature Updates: Improved functionality for browsing and...

CGN Customer Success

Aug 15, 20222 min read

Using Library Resources

Resource Catalog Curation

The College Guidance Network ("CGN") Catalog hosts all of CGN’s proprietary and carefully selected third-party resources. Topics Aligned...

CGN Customer Success

Aug 15, 20222 min read

Using Library Resources

Resource Catalog Overview

The College Guidance Network ("CGN) Catalog is designed with college and career planning at its foundation. The CGN Catalog is...

CGN Customer Success

Aug 15, 20222 min read

Welcome to CGN School

Contact College Guidance Network

How can we help? Many of your application support questions can be answered quickly and effectively by information provided in this...

CGN Customer Success

Aug 15, 20221 min read

Using Library Resources

Library Search Page

The College Guidance Network ("CGN") Library Search provides users access to the full set of Library resources based upon searching for...

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Welcome to the College Guidance Network ("CGN") Support Center. Use the links below to access specific categories of articles or the menu below to select all article for your product of interest. Our Support Center articles provide additional information on how to best use our products and services in your school environment. If you would like additional support, please submit a Support Request.